Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

11 October 2024

Jermiah 9.8

Getting 1.5GBPS and 2GBPS speed on my HyperNet2000 connection. Really happy!

Pros

Great value, speed

Cons

None

10 October 2024

Tom 10

Ashnet Fibre Broadband is an exceptional service that delivers top-tier performance, reliability, and customer care. Whether you need a dependable internet connection for work, gaming, streaming, or running a business, Ashnet is the provider to go with. I highly recommend them to anyone looking to upgrade their internet service in New Zealand

Pros

Cons

08 October 2024

srinivasan 9.2

It was one of the best internet service providers I’ve experienced. Their service was very quick, and I appreciate their promptness. They value customer requests in a friendly manner. I would love to have them back.

Pros

1. Friendly staffs from support to technical (onsite ) 2.Free modem 3.easy support via emails

Cons

Missing the on call support

01 October 2024

Patrick 7.6

Consistent good speed, little sign of slow down, great customer service ( I have taken a modem into Ahuriri store and been helped for free).

Pros

Good speed, consistent quality and great customer service.

Cons

Price higher than main competitors, we have noticed an increase in periodic speed slow down’s recently.

30 September 2024

Jermiah 10

We signed up for their Hyperfibre plan and we got it at the same price we were paying to Spark. Their Wifi7 routers are fast.

Pros

Great value

Cons

None

30 September 2024

Tony 8.4

Love the speed and great customer speed

Pros

7 days phone helpdesk, faster than other hyperfibre providers

Cons

A bit pricey especially compared to cheapest hyperfibre but speed and support justfies frustration with other providers

28 September 2024

Henry Whitfield 10

Hands down the best. May not be the cheapest out there but worth every cent

26 September 2024

Lyne 8.2

I have been with NOW from the beginning. Their help desk staff are amazing. They talk you through your issue and get things rectified just by phoning them. Thanks team.

25 September 2024

Janet 8.2

Fast, friendly and helpful service.

24 September 2024

Zelda 9

Found NOW to be a great company to deal with while I lived in Hawkes Bay. They answered phone calls quickly and could usually fix whatever the problem was while I was on the phone. If they needed to call back they did so without prompting. Recommend them as a provider.

Pros

Great, quick customer focused service.

Cons

None.

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