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Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

8.2 / 89 reviews

25 November 2020
Steffi 9.6
She was (sorry can’t remember her name) very polite and helpful. Awesome!!!

7.5 / 57 reviews

25 November 2020
Heather Tudor 1
No support to problem. Told Vodafone tower overloaded. This doesnt help. You never mentioned at sales time. If you charged me $99 pm, then provide a service where I can use.

5.6 / 364 reviews

23 November 2020
Pam Smith 6.2
Reasonably happy with Spark. Can’t get fibre in our road
Pros
no
Cons
no

8.4 / 575 reviews

23 November 2020
Jacques 8.2
We have been with NOW for a few years. They provide REAL customer service by people who understand NZ way of life and issues. Their technical service are efficient and will go beyond the call of duty to make things happen when it there is an issue. Customer service are friendly and courteous and will go the extra mile to accommodate your needs and sort problems out.
Pros
Responsive / friendly / competitive /
Cons
None

5.6 / 89 reviews

22 November 2020
Dave 9.6
Great provider - I never had a problem in four years of service. Unfortunately I had to change provider as Skinny cannot accept direct debits or bank deposits as payment.
Pros
Reliable
Cons
Only accepts credit/debit card as payment

5.7 / 282 reviews

21 November 2020
rob 3.4
Their service quality fails to justify the mediocre competitiveness of their pricing. Although you can potentially contact them, expect little attempt for them to redress their errors and no attempt to restore goodwill should you face an issue. Why would you ever bother supporting such a company when there are far better alternative available out there?

5.8 / 20 reviews

20 November 2020
Amandeep 10
Best broadband services. Highly recommendable..
Pros
no
Cons
no

4.9 / 55 reviews

20 November 2020
Steve S 1
Absolutely useless. Speeds are dial up speeds and I am constantly using my mobile data at home!! Dont even bother save the heartache and go elsewhere

5.2 / 186 reviews

20 November 2020
Hisham Al-shaikhli 5.2
It become very slow in the night and sometimes disconnected
Pros
Was good offer in the first year but price jump next year
Cons
Many times low in the night and sometimes disconnected

5.2 / 186 reviews

19 November 2020
Alex Hunt 7
Acceptable,
Pros
None
Cons
Long customer service wait
Showing 10 of 2184 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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