Now

Broadband with a helping hand.

We’re here to help. It’s what we do differently and what makes us great. It’s why we were founded in the first place after all. Whatever the problem, no matter the solution – we’ll do everything we can to get you and your tech sorted.

At Now we pride ourselves on helping you enjoy more of the internet and less of its frustrations. While our nationwide network delivers everything you'd expect, it's our ability to get closer to your home and its unique needs that sets us apart. Our plans come with unlimited access to our technical support team (don't worry, they speak your language). If it takes more than a phone call, our friendly team of Techsperts can come to your place and help get any issues fixed.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

COMPARE PLANS NOW

Reliability	8.5
Speed	8.3
Support	8.7
Features	8.1
Value	8.3

Average from 557 reviews

Showing 36-40 of 557 items.

2024-06-20 10:23:25

Samantha H 7.0

Easy sign up no hassles very supportive, good price for service never had an issue with modem or no internet unless the obvious issue a power outage.

Pros

Responded to my email with good news and are very kind deal with worth the wait I guess :)!

Cons

Wasn’t an emergency but to talk to someone about a resign of a contract wasn’t able had to email and took over two weeks for a response I understand the lines were very busy that day/week was just annoying at that time.

2024-06-18 15:14:19

Hoang Huy Le 9.2

Good and reliable ISP, Good internet speed, easy to implement and set up. Good value.

Pros

Fast Speed, Easy to navigate account panel.

Cons

2024-06-08 09:35:38

Wendy Kazianis 9.4

Easy to contact you always get a person who is helpful and issues resolved very quickly

Pros

You always get to talk to a real person who knows what they’re talking about

Cons

They don’t let you put your account on hold if you’re going overseas for a spell you have to sign a new account

2024-06-05 18:03:04

Octavia Palmer 9.4

Super easy sign up process and hassle-free. I can’t speak to the UFB reliability yet as I am yet to use their service. This review is strictly about the sign up process.

Pros

Cons

2024-06-01 11:29:32

Nigel B 9.2

Awesome crew. Super easy to deal with. Friendly and polite. Reliable

Pros

Reliable service, quick support, easy to deal with

Cons

None

Showing 36-40 of 557 items.

NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year

20/11/2019

Kiwis are moving to NOW, for a new level of service and support

NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year running in Broadband Compare | TUANZ 2019 Awards. In an industry dominated by large market players, NOW broadband is achieving industry-leading growth by targeting its competitors where they’re not looking – service and support.

18/11/2019

Who are the best broadband providers for 2019?

Want to know which broadband provider offers the best Fibre plans? Or which has the best customer support? Or perhaps the best rural plans? Here are the best broadband providers for 2019.

31/03/2019

Get the most out of your fibre broadband experience

There are a range of factors that can affect your fibre broadband performance. Don’t suffer with a poor broadband service. Check out these tips to get the most out of your fibre broadband experience.

13/03/2019

NOW Broadband

Hawke’s Bay provider NOW Broadband is putting the service back into one of the biggest service industries. Having developed a pedigree in setting the bar for great customer service, their market leading NPS score, wealth...

11/02/2018

SPOTLIGHT: NOW Phone & Broadband

February's SPOTLIGHT focuses on NOW Phone & Broadband. A Broadband Compare Award Winning ISP we have highlighted the best NOW Broadband Deals and some of the key NOW features and benefits.

21/09/2017

Best Broadband Innovation Broadband Compare Awards 2017 - Finalists

The finalists in the Best Broadband Innovation category, sponsored by Chorus, of the Broadband Compare Awards 2017 have been named.

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